Foshan Mijia(Homjoys) furniture Ltd
After-Sales Service
12-Month Warranty & Proactive Care
Exceptional After-Sales Support — Your Comfort, Our Commitment
At Homjoy, we believe purchasing furniture is just the beginning of a lasting relationship. Our responsibility doesn’t end at delivery. That’s why we provide reliable after-sales services designed to protect your purchase and ensure long-term comfort, quality, and peace of mind.
From returns and setup assistance to care and maintenance guidance, our team is always here to support you.
Hassle-Free Returns & Exchanges
Your satisfaction comes first. If your Homjoy product doesn’t meet your expectations, we offer a 30-day return and exchange policy for a smooth and worry-free experience.
Contact our support team within 30 days of delivery
We’ll guide you through a simple return or exchange process
Fast handling to minimize waiting time
Please note: Items must be unused, in original condition, and include all original packaging and tags.
Easy Setup & Assembly Support
Setting up your furniture should be simple and stress-free. Homjoy provides clear setup guidance and video instructions to help you assemble and enjoy your furniture with ease.
Our support covers:
Safe unboxing instructions
Modular and component assembly
Adjustable and functional features
Everyday usage tips
If you need extra assistance, our customer support team is always available to help.
Cleaning & Maintenance Care
Keep your Homjoy furniture looking beautiful and comfortable with these easy care tips:
Fabric Furniture
Vacuum regularly using a soft brush attachment
Clean spills immediately with a damp microfiber cloth
Use mild detergent only; avoid harsh chemicals
Leather Furniture
Wipe surfaces gently and apply leather conditioner periodically
Blot spills instead of rubbing
Keep away from direct heat and prolonged sunlight
Cushions
Rotate cushions regularly for even wear
Removable covers may be machine-washed using a gentle cycle
For additional care instructions, please follow the maintenance guide provided with your product.
Why Choose Homjoy After-Sales Service?
At Homjoy, we go beyond selling furniture—we deliver confidence and care.
12-Month Product Warranty
Reliable Customer Support
Clear Care & Maintenance Guidance
Quality You Can Trust
Our after-sales service reflects our dedication to craftsmanship, transparency, and customer satisfaction.